Privacy Policy

This Privacy Policy explains how Print Haven processes personal data when visitors use horsegoldfruit.click, submit print inquiries, upload files, or arrange photo and art printing services.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, restriction of certain processing, or an explanation of how a request is handled. Where processing is based on consent, that consent may be withdrawn for future processing. Some records may still be retained where the law requires it or where we need them to complete a transaction.

Available rights depend on the nature of the request and any legal exceptions that apply.

Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify a request before acting on it. We will respond within a reasonable period and in line with applicable legal requirements. If a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed against the information we hold and the legal basis for keeping it.

Data Retention

We keep personal data only for as long as needed to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal obligations. Uploaded files and production records are retained for the period reasonably necessary for service completion and follow-up, then deleted or archived according to our internal practices and applicable law.

Retention depends on the purpose of the record and any legal, accounting, or operational need.

Policy Updates

If we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The revised version applies from the stated effective date. Continued use of the website after an update means the revised policy will govern future processing.

We may revise this policy when our practices, services, or legal obligations change.

Data category

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, file specifications, consultation details, payment-related records, delivery or collection instructions, and technical data such as device, browser, and log information. Where needed for print review, we also process information contained in customer files, including image content and associated production preferences.

The categories of data collected depend on how a person uses the website and requests print services.

Collection source

How We Collect Data

We receive data from contact forms, email, file uploads, and service requests. We also generate records from consultations, proof review, production steps, payment processing, delivery coordination, and website logs. If a customer submits artwork or other content, the information in that material is processed as part of the service request.

Some information is provided directly, while other data is created during order handling and site use.

Cookie type

Cookies We Use

We may use session cookies, persistent cookies, and similar technologies for site security, form functionality, preference storage, and traffic measurement. These tools help the website remember basic settings, maintain a session during use, and understand how pages are accessed. We do not rely on cookies to collect more information than is needed for those purposes.

Cookie use is limited to operational and functional purposes, with some settings stored for convenience.

User control

Cookie Controls

We use standard cookie controls to support site operation and basic analytics where enabled. Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form handling, session continuity, or other features needed for the website to function properly.

Browser settings can usually limit or remove cookies, although some site functions may be affected.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, confirm size and paper choices, prepare quotes, manage test print review and final approval, produce printed items, arrange collection or local delivery within Qazax, process payments, maintain records, secure the website, and meet legal and accounting obligations. We also use technical data to diagnose problems and improve basic site performance.

Processing is limited to the operational needs of the print studio and the website.

02 · Sharing

Service Providers

We may share personal data with payment processors, delivery or collection partners, hosting and technical service providers, and other vendors that help us operate the website and fulfill orders. These parties may process data only for the services they provide to us and are expected to handle it in a manner consistent with their role.

Operational sharing is limited to service providers that support our business functions.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, lawful request from a public authority, or to protect our rights, customers, or operations. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Legal disclosure is limited to what is necessary and supported by law.